Nextarlo is a luxury fragrance brand inspired by the elegance, depth, and richness of Arabian perfumery. Our fragrances combine distinctive floral, woody, spicy, amber, oud, and aromatic notes to create sophisticated scents with memorable character.

Our collection features luxury fragrances with a variety of scent profiles, including woody, floral, amber, spicy, citrus, oud, and oriental-inspired compositions. This allows customers to choose fragrances suitable for different moods, occasions, and personal preferences.

Extrait de Parfum generally refers to a concentrated style of fragrance. It is designed to provide a rich fragrance experience and is typically applied in smaller amounts compared with lighter fragrance formats.

Actual performance can vary depending on the fragrance composition, application, skin type, temperature, humidity, and environment.

Fragrance longevity varies from person to person. Factors such as skin type, weather, application method, fragrance notes, and the amount applied can all affect how long a perfume remains noticeable.

Applying fragrance to moisturized skin and pulse points may help improve the fragrance experience.

Many fragrances can be enjoyed regardless of gender. We recommend choosing a perfume based on the scent profile and notes you enjoy rather than relying only on traditional fragrance categories.

Start by considering the fragrance families you already enjoy. Oud, amber, musk, and woods generally provide a deeper and warmer character, while citrus and fresh notes can feel brighter and lighter. Floral notes can provide softness and elegance, while spices can add warmth and intensity.

We recommend reviewing the key notes and fragrance character listed on each product page before making your selection.

Fragrance develops differently depending on skin chemistry, temperature, humidity, application, and other environmental factors. The opening, heart, and base notes may therefore appear slightly different from one person to another.

Minor variations in fragrance colour may occur depending on the ingredients, production batch, storage conditions, or natural development of certain fragrance materials.

Select the fragrance you would like to purchase, add it to your cart, proceed to checkout, enter your delivery and contact information, select an available payment method, and complete your order.

After completing checkout, you should receive an order confirmation or see confirmation on the website. Please review your order information carefully.

If you believe you have placed an order but have not received confirmation, please contact our customer support team.

If you need to change your order, please contact us as soon as possible. We may be able to assist if your order has not yet entered processing, packing, or dispatch.

Once an order has been processed or shipped, changes cannot always be guaranteed.

Please contact us immediately if you need to correct or change your delivery address. Address changes may be possible before an order is processed or dispatched.

Customers are responsible for providing complete and accurate delivery information when placing an order.

In certain circumstances, we may need to cancel an order due to product unavailability, payment issues, incorrect pricing, suspected fraudulent activity, delivery restrictions, or other circumstances that prevent us from fulfilling the order.

If payment has already been collected for an order that we cancel, an appropriate refund will be arranged.

Yes. Nextarlo offers free shipping throughout the United Arab Emirates (UAE).

There is no standard shipping charge for eligible orders delivered within the UAE.

Our estimated total shipping time is approximately 1 to 3 business days.

Delivery estimates can occasionally be affected by public holidays, courier delays, weather conditions, incorrect addresses, high order volumes, or circumstances outside our reasonable control.

Orders are generally processed within 1 business day.

Processing includes reviewing the order and preparing it for dispatch.

Our daily order cut-off time is 9:00 PM Gulf Standard Time (GST), UTC+4.

Orders received after the cut-off time may begin processing on the following business day.

We currently deliver throughout the United Arab Emirates (UAE).

Please contact us as soon as possible if you notice an error in your delivery information.

Incorrect or incomplete addresses can result in delays or failed delivery attempts. Address changes cannot be guaranteed after an order has been dispatched.

If your order has exceeded the expected delivery timeframe, please contact our customer support team with your order details. We will review the available delivery information and assist you where possible.

You may request to cancel an order before it has been processed, packed, or dispatched.

Because we aim to prepare orders quickly, please contact us immediately if you would like to request a cancellation.

Once an order has been dispatched, cancellation may no longer be possible. You may need to receive the order and then request an eligible return according to our Return & Refund Policy.

Contact us at Info@nextarlo.com and provide your order number, name, email address, phone number, and cancellation request.

A cancellation is not confirmed until Nextarlo confirms that the order has been successfully cancelled.

Eligible products may be returned within 14 days from the date you receive your order.

Return eligibility is subject to the conditions outlined in our Return & Refund Policy.

To be eligible for a standard return, the perfume should be unused, unopened, undamaged, and in its original packaging with the original seals and labels intact.

For hygiene, safety, and product-quality reasons, perfumes that have been opened, sprayed, used, or had their original seal removed cannot normally be returned.

Exceptions may apply where a product arrived damaged, defective, incorrect, or where otherwise required by applicable law.

Please email Info@nextarlo.com within the applicable return period.

Include your order details, the reason for your return, and photographs where the product is damaged, defective, or incorrect.

Please wait for return instructions before sending a product back.

Once a refund has been approved, Nextarlo will process the refund within 7 business days.

Your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.

Where possible, approved refunds are normally issued to the original payment method used to place the order.

If Nextarlo has already processed your refund, your bank or payment provider may still require additional time to post the transaction to your account.

If sufficient time has passed, we recommend contacting your payment provider and then contacting us if you require further assistance.

Please inspect your order after delivery. If an item arrives damaged, contact us as soon as possible and provide your order details along with clear photographs of the product, packaging, and damage.

We will review the issue and provide an appropriate solution where applicable.

If the product you receive is different from the product you ordered, please contact us with your order number and photographs of the item received.

Our customer support team will review the issue and assist you with the next steps.

Please keep the perfume, bottle, original box, shipping packaging, and any other relevant materials until your case has been reviewed. We may require photographs or additional information to assess the issue.

Unless otherwise stated at checkout, orders are charged in United Arab Emirates Dirhams (AED).

We accept the payment methods displayed as available during checkout. Available options may vary depending on the payment provider or other applicable factors.

Payments may be processed through secure third-party payment service providers. Payment information is handled according to the security practices and policies of the applicable payment provider.

Payments can be declined for several reasons, including incorrect payment information, insufficient funds, bank restrictions, security verification, or restrictions imposed by your payment provider.

Please verify your payment information or contact your bank or payment provider if the issue continues.

Please contact us with your name, email address, phone number, approximate transaction time, and any available payment reference. Do not send us complete card details or other sensitive payment credentials.

Fragrance is commonly applied to pulse points such as the wrists and neck. Avoid applying perfume to irritated or damaged skin, and discontinue use if irritation occurs.

Store your perfume in a cool, dry place away from direct sunlight, excessive heat, and significant temperature changes.

Keeping the bottle properly closed and storing it in its original box may also help protect it from unnecessary exposure to light.

No. Prolonged exposure to direct sunlight and excessive heat may affect a fragrance over time. A cool, shaded storage location is generally preferable.

We do not recommend storing perfume in a vehicle for extended periods, particularly in the UAE, where interior temperatures can become very high.

Some fragrance ingredients may mark or affect certain fabrics. If you choose to apply perfume to clothing, consider testing a small, hidden area first and avoid delicate materials.

After applying fragrance, allowing it to dry naturally can help you experience how the scent develops without unnecessary rubbing.

We may use personal information to process orders, arrange deliveries, provide customer service, process returns and refunds, improve our services, maintain security, and meet applicable legal obligations.

Please review our Privacy Policy for more information about how personal information is handled.

Information necessary to fulfil an order, such as your name, address, phone number, and relevant order details, may be shared with delivery providers and other service providers where needed to complete your order.

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website usage, improve performance, and support the shopping experience.

If you have questions about a fragrance, order, payment, delivery, cancellation, return, or refund, you can contact us by email or phone using the information below.