Payment Policy

At Nextarlo, we are committed to providing a secure, simple, and convenient payment experience. This Payment Policy explains how payments are handled when you place an order through our online store.

Accepted Payment Methods

We accept the payment methods displayed and available at checkout. Available payment options may vary depending on your device, payment provider, or other applicable factors.

Please select your preferred available payment method during checkout and follow the instructions provided to complete your purchase.

Payment Currency

Unless otherwise stated at checkout, orders placed with Nextarlo are charged in United Arab Emirates Dirhams (AED).

Payment Authorization

By placing an order and submitting payment information, you confirm that you are authorized to use the selected payment method and that the information you provide is accurate and complete.

Your order may not be processed until the required payment has been successfully authorized or confirmed.

Secure Payments

Payments made through our website may be securely processed by third-party payment service providers. Payment information is handled according to the security standards and policies of the applicable payment provider.

Nextarlo does not intentionally store complete payment card details on its own systems when your payment is processed through a secure third-party payment provider.

Payment Verification

In certain circumstances, an order may be subject to additional payment or security verification. This is intended to help protect our customers and Nextarlo against unauthorized or fraudulent transactions.

We may contact you if additional information is reasonably required to verify or process your order.

Failed or Declined Payments

If your payment is declined or unsuccessful, your order may not be confirmed or processed.

Payment failures may occur due to insufficient funds, incorrect payment information, bank restrictions, security checks, or other reasons determined by your bank or payment provider.

If your payment is declined, please check your payment information, try another payment method available at checkout, or contact your bank or payment provider for assistance.

Pricing

The amount payable for your order will be displayed during checkout before you complete your purchase.

We make reasonable efforts to ensure that product prices and payment information displayed on our website are accurate. If a pricing or payment error affects your order, we may contact you before processing or fulfilling the order.

Shipping Charges

Nextarlo currently provides free shipping throughout the United Arab Emirates (UAE), so no standard shipping charge is added to eligible UAE orders.

Refunds

Where a refund is approved under our Return & Refund Policy or Order Cancellation Policy, the eligible refund will normally be issued to the original payment method used for the purchase.

Approved refunds are processed by Nextarlo within 7 business days.

Once a refund has been processed, your bank or payment provider may require additional time before the funds appear in your account. These additional processing times are outside Nextarlo's control.

Payment Disputes

If you believe there is an incorrect or unauthorized charge associated with an order, please contact us as soon as possible so we can review the transaction and assist you where appropriate.

Order Confirmation

After successfully placing an order, you may receive an order confirmation containing details of your purchase. Please review the information carefully and contact us promptly if you notice an error.

Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment options, business practices, or applicable requirements. Any updated version will be published on this page.

Contact Us

If you have any questions about payments, charges, refunds, or an order, please contact Nextarlo using the information below.