Order Cancellation Policy

At Nextarlo, we work to process and dispatch orders as quickly as possible. If you need to cancel an order, please contact us as soon as possible after placing your order.

Order Cancellation Requests

You may request to cancel your order before it has been processed, packed, or dispatched for delivery.

To request a cancellation, please contact us at Info@nextarlo.com or call us using the contact information provided below.

Please include your order number, name, phone number, and email address so we can locate your order and process your request as quickly as possible.

Orders Already Processed or Shipped

Because we aim to process orders quickly, we cannot guarantee that an order can be cancelled once it has entered processing, been packed, or been handed over to the delivery provider.

If your order has already been shipped, you may need to wait until it has been delivered and then request an eligible return in accordance with our Return & Refund Policy.

Cancellation Confirmation

A cancellation request is not considered confirmed until you receive confirmation from Nextarlo that your order has been successfully cancelled.

Refunds for Cancelled Orders

If your cancellation is approved after payment has already been collected, the eligible amount will be refunded to your original payment method.

Approved refunds are processed within 7 business days. Your bank or payment provider may require additional time for the refunded amount to appear in your account.

Cancellation by Nextarlo

In certain circumstances, Nextarlo may need to cancel an order. This may occur due to product unavailability, payment issues, incorrect pricing or product information, suspected fraudulent activity, delivery restrictions, or other circumstances that prevent us from fulfilling the order.

If we cancel an order for which payment has already been successfully collected, we will arrange an appropriate refund.

Changing an Order

If you need to change your delivery address, contact information, or another detail of your order, please contact us as soon as possible. Changes cannot be guaranteed once an order has entered processing or has been dispatched.

Order Processing & Cut-Off Time

Orders are generally processed within 1 business day. Our daily order cut-off time is 9:00 PM Gulf Standard Time (GST), UTC+4.

We recommend submitting any cancellation or modification request as quickly as possible before your order is prepared for shipment.

Contact Us

If you would like to request an order cancellation or have questions about an existing order, please contact us using the details below.

Order Cancellation Policy

At Nextarlo, we work to process and dispatch orders as quickly as possible. If you need to cancel an order, please contact us as soon as possible after placing your order.

Order Cancellation Requests

You may request to cancel your order before it has been processed, packed, or dispatched for delivery.

To request a cancellation, please contact us at Info@nextarlo.com or call us using the contact information provided below.

Please include your order number, name, phone number, and email address so we can locate your order and process your request as quickly as possible.

Orders Already Processed or Shipped

Because we aim to process orders quickly, we cannot guarantee that an order can be cancelled once it has entered processing, been packed, or been handed over to the delivery provider.

If your order has already been shipped, you may need to wait until it has been delivered and then request an eligible return in accordance with our Return & Refund Policy.

Cancellation Confirmation

A cancellation request is not considered confirmed until you receive confirmation from Nextarlo that your order has been successfully cancelled.

Refunds for Cancelled Orders

If your cancellation is approved after payment has already been collected, the eligible amount will be refunded to your original payment method.

Approved refunds are processed within 7 business days. Your bank or payment provider may require additional time for the refunded amount to appear in your account.

Cancellation by Nextarlo

In certain circumstances, Nextarlo may need to cancel an order. This may occur due to product unavailability, payment issues, incorrect pricing or product information, suspected fraudulent activity, delivery restrictions, or other circumstances that prevent us from fulfilling the order.

If we cancel an order for which payment has already been successfully collected, we will arrange an appropriate refund.

Changing an Order

If you need to change your delivery address, contact information, or another detail of your order, please contact us as soon as possible. Changes cannot be guaranteed once an order has entered processing or has been dispatched.

Order Processing & Cut-Off Time

Orders are generally processed within 1 business day. Our daily order cut-off time is 9:00 PM Gulf Standard Time (GST), UTC+4.

We recommend submitting any cancellation or modification request as quickly as possible before your order is prepared for shipment.

Contact Us

If you would like to request an order cancellation or have questions about an existing order, please contact us using the details below.